A complete repair and service workflow for mobile, laptop, electronics, appliances, equipment and multi-brand service centres. Track customer devices, complaints, technician work, spare parts, estimates, status, delivery and billing.
From receiving the device to final delivery, every stage can be recorded so front desk, technicians and management remain on the same page.
Maintain customer name, mobile, address and previous service history.
Capture product, brand, model, serial / IMEI and accessories received.
Generate job card number with complaint, condition, remarks and expected delivery details.
Assign repair jobs to technicians and monitor pending workload.
Record inspection, fault diagnosis, repair work and internal technician remarks.
Prepare estimated cost and track customer approval before repair.
Issue parts against jobs and maintain spare stock and consumption.
Track Received, Under Repair, Pending Part, Ready, Delivered and custom statuses.
Generate service / repair invoices with labour, parts, tax and payment details.
Record final delivery, payment, warranty note and job closure.
Maintain warranty or AMC information where your service model requires it.
Technician-wise, status-wise, date-wise, pending, delivered, billing and parts reports.
Replace paper job cards and WhatsApp-only follow-up with a searchable service history and status-based dashboard.
Innovision Web Solutions develops customized Service Centre Software for repair shops and authorized or multi-brand service centres. The software can support customer registration, repair job card, technician assignment, complaint and diagnosis, spare parts inventory, estimate approval, service status, delivery, repair billing, GST invoice and service MIS for businesses in Faridabad, Delhi NCR and India.
Demo link is reserved for your live demo URL. Until then, call or WhatsApp us for discussion.
Yes. Product, brand, model, serial or IMEI fields and repair workflow can be adjusted for different service industries.
Yes. Technician or department based access can be configured according to your workflow.
Yes. The dashboard and reports can show jobs by status such as Received, Under Repair, Pending Part, Ready and Delivered.
Yes. The current Demo buttons use # and can be replaced with your demo link when it is available.